Our training centre and partners in Indonesia, Philippines and Myanmar implement strict training to FDWs to ensure that they are adequately trained prior to their arrival in Singapore. We personally interview most of our maids prior to their deployment.
Having more than 20 years of experience in the FDW industry, Raymond Maids have been a choice of agency for many employers. We have serviced many high-profile customers as well as to the general public.
We aim to build long lasting relationships with our customers and have built our reputation as a trusted, reliable and quality employment agency.
Our pricing package is transparent and fair. We do not hide our costs or short-change our customers. We believe our customers are our best source of advertisement and thus, we strive to give you the best.
Our Retention Rate of 50.71% for FDWs is significantly above the industry average of 45.03%*. This reflects the quality of FDWs that we provide. We believe in quality rather than quantity.
Employees attend regular training in institutions like Management Development Institute of Singapore to ensure that we stay relevant and are able to deliver good customer service.
To ensure that you are able to achieve a FDW of your choice, most of our FDWs can be interviewed through Skype or via the phone. We even have YouTube videos of most of them.
We have quality FDWs that cater to your every unique need e.g. Elderly care, Pets, Children/Infant, and Cooking.
We understand that employing a FDW can be a big issue for some employers. As such, we strive to make this as hassle free as possible.
*From MOM Website. Performance from June’14 to June’15
“Among agents I have dealt with, I appreciate your efforts in follow up services e.g. checking on how my maid Sahni is working out etc. Also the time I brought her back for review your staff had communicated with her at length to sort out whatever issues necessary.
I encourage you to keep raising the standard of services and set the bar for others to follow. Singapore had made the exception from 3rd world to the 1st astounding the world, I hope you could do the same.”SY Koh
“Reliable, friendly and helpful. When we need assistance, we can always give them a ring and our problems are solved”Mrs Yang
“Kim has always been helpful and friendly. Most importantly, she understood our needs and requirements in finding us a suitable helper. In the event of problems arising from the helpers, she would solve them for us promptly. We have been served by her for more than 15 years and are very pleased with her service.”Eric and Marina
“They have been exceedingly helpful, attentive and understanding to my challenges of seeking a perfect domestic worker.”Mr Chan
Registration Number: R1106938
Position: Branch Manager
Location: Katong Shopping Centre
TohPuay Kim (“Kim”) has been in Raymond Maids for over 20 years. She travels frequently to Philippines to interview the applicants before their arrival to Singapore.